Terms of Service

Last updated on Jun 2024

The GetVidya website ("Website") and related services (together with the Website, the "Service") are operated by Prepdot Solutions Pvt. Ltd. ("GetVidya", "us" or "we"). Access and use of the Service is subject to the following Terms and Conditions of Service ("Terms and Conditions"). When you access or use any part of the Service, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, including any future modifications. GetVidya reserves the right to amend, update, or change these Terms and Conditions. In the event of any changes, we will post a notice on the Website for at least seven days after the changes are made.

Additionally, we will indicate the date of the last revision at the top of the Terms and Conditions. Any revisions to these Terms and Conditions will become effective the earlier of (i) the end of such 7-day period or (ii) the first time you access or use the Service after such changes. If you do not agree to abide by these Terms and Conditions, you are not authorized to use, access, or participate in the Service.

Description of Website and Service

The Service enables users to prepare for competitive examinations online by providing (a) a Test Series e-module and (b) evaluation services chosen by the users. Users interested in learning or practicing will have access to various educational activities. GetVidya reserves the right to update, modify, suspend, make improvements to, or discontinue any Service aspect, temporarily or permanently, at its sole discretion and at any time.

Registration

In connection with registering for and using the Service, you agree

  1. to provide accurate, current and complete information about you as requested by GetVidya;
  2. to maintain the confidentiality of your access OTPs and other information related to the security of your account;
  3. to maintain and promptly update any registration information you provide to GetVidya while registering or during your usage of GetVidya's services, to keep such information accurate, current and complete;
  4. to be fully responsible for all use of your account and for any actions that take place through your account;
  5. By signing up on GetVidya you deemed to have given your consent to be contacted by us via phone calls and/or SMS notifications and offer you our services, imparting product knowledge, offer promotional, offers running on website/app, offers offered by the associated third parties and also order/shipment/delivery related updates, irrespective of the fact if also you have registered yourself under DND or DNC or NCPR Service, you still authorize GetVidya to give you a call for the above mentioned purposes.
  6. You are required to provide your examination registration information for our internal estimation of successful candidates. If you do not provide the information, partial or complete access to the website content and/or other GetVidya services may be blocked. No refund will be provided in such a scenario. We assure you that we will not use this information for any other purpose or share this information with any third party.

Subscriptions

You can purchase a monthly subscription and download the Application through a third-party platform. Alternatively, subscribe to our Services through our Website and then download the related Application through a third-party platform.

When you purchase a subscription, payment may be processed by third parties who act on our behalf or directly by a third-party platform (e.g., Apple or Google). Service rates are listed in the application and the applicable marketplaces, such as App Store or Play Store. GetVidya reserves the right to modify its rates at any time and/or to offer special promotions. All payments are non-refundable. Subscription payments will auto-renew unless canceled per the Terms of Service. If you purchased the Application through a third-party platform and have a billing dispute, you must contact the respective third-party platform to seek a remedy. If you purchased a subscription to our Services through our Online Services, please contact us.

Automatic Renewal: Paid subscriptions to our Services are auto-renewable. You will be charged the stated subscription amount for the subscription period upon completion of your registration and submission of your payment information or, if applicable, at the end of your free trial period if you have not canceled at least 24 hours in advance of the expiration of the trial period. You, with this, agree to and authorize automatic (recurring) billing, and you agree to pay the charges made to your account in connection therewith. You will be billed at the then-current applicable subscription price plus any applicable taxes. Payments for renewal subscriptions are processed using the same billing cycle as your current subscription. Subscription fees may change at any time to the fullest extent permitted under applicable law. Your subscription and monthly billing of your account will continue indefinitely until canceled by you under the Cancellation section of the Terms of Service.

Your Representations and Warranties

You represent and warrant to GetVidya that your access and use of the Service will be in accordance with these Terms and Conditions and with all applicable laws, rules, and regulations of the Constitution of India and any other relevant jurisdiction, including those regarding online conduct or acceptable content, and those regarding the transmission of data or information exported from India and/or the jurisdiction in which you reside. You further represent and warrant that you have created or own any material you submit to GetVidya and that you have the right to grant us a license to use that material.

Inappropriate Use

You are not allowed to upload, display, or share any content on or through the Service that:

  1. is defamatory, offensive, threatening, bullying, hateful, or otherwise violates any law or infringes upon the rights of any third party (including copyright, trademark, privacy, publicity, or other personal or proprietary rights); or
  2. is considered objectionable by GetVidya or which restricts or inhibits any other person from using the Service or which may expose GetVidya or its users to any kind of harm or liability.

Indemnification of GetVidya

You agree to defend, indemnify, and hold harmless GetVidya, its directors, officers, employees, contractors, agents, suppliers, licensors, successors, and assigns from any losses, claims, liabilities, and damages, including attorneys' fees. This includes any claims arising from your use of the Service, any misrepresentation, breach of the Terms and Conditions, or any claim regarding our services' accuracy, appropriateness, or quality.

No Representations or Warranties

The Service, including all images, audio files, other content, and any other information, property, and rights granted or provided to you by GetVidya, is provided on an "as is" basis.

GetVidya and its suppliers do not provide any express or implied representations or warranties regarding the Service. This includes warranties of merchantability, fitness for a particular purpose, or non-infringement, all expressly disclaimed. Specifically, GetVidya does not make any representation or warranty concerning accuracy, service availability, completeness, informational content, error-free operation, results from use, or non-infringement. The Service may be unavailable during periods of peak demand, system upgrades, malfunctions, scheduled or unscheduled maintenance, or for other reasons. Please note that some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Limitation on types of Damages/Limitation of Liability

GetVidya will not be held liable to you or any third party, whether in contract, tort, strict liability, or other theory, for indirect, incidental, special, consequential, or exemplary damages arising from or related to the access or use of the Service. This includes, but is not limited to, loss of use of the Service, inaccurate results, loss of profits, business interruption, or damages resulting from loss or corruption of data or data being rendered inaccurate. Additionally, it covers the cost of recovering any data, the cost of substitute services, or claims by third parties for any damage to computers, software, modems, telephones, or other property. Even if GetVidya has been informed of the possibility of such damages, GetVidya's liability to you or any third party is limited to the amount paid, if any, by you to GetVidya for the Service in the 12 months before the initial action. This limit applies regardless of the form of the action and is an aggregate limit that will not increase with more than one claim.

Termination

GetVidya reserves the right to terminate your access to the Service at any time for any reason. If such termination occurs, you will no longer have the right to use the Service. You may terminate your GetVidya account at any time by following the instructions. However, please note that specific provisions of these Terms and Conditions, including those related to GetVidya's rights, your representations and warranties, disclaimer of representations and warranties, release and indemnities, limitations of liability and types of damages, ownership of data and information, governing law and venue, and miscellaneous provisions, will remain effective even after such termination.

Proprietary Rights in Service Content and Activity Data

All the content available through the Service, including designs, text, graphics, images, information, software, audio, e-books, and other files, and their selection and arrangement (the "Service Content"), as well as printed versions of e-books, are the proprietary property of GetVidya or its licensors. No Service Content, including printed versions of e-books, may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, unless expressly permitted in these Terms and Conditions. You are not allowed to use any data mining, robots, scraping, or similar data gathering or extraction methods to obtain Service Content. All data and information generated from your access to and use of educational activities made available on or through the Service, including translated content generated by you (collectively, the "Activity Data"), shall be exclusively owned by GetVidya. You are not permitted to use such Activity Data except as expressly authorized by these Terms and Conditions. However, Activity Data does not include material you submit for translation or any resulting translation. Using the Service, you assign to GetVidya any and all rights, title, and interest, including any intellectual property or proprietary rights, in the Activity Data. All rights of GetVidya or its licensors that are not expressly granted in these Terms and Conditions are reserved to GetVidya and its licensors.

Privacy

Our Privacy Policy, which can be found at https://getvidya.in/privacy-policy, governs the use of the Service. By using the Service, you agree to its terms.

Cancellation Policy

  • We can only consider cancellations if you request within 24 hours of placing the order. However, we cannot cancel orders that have already been completed or if we have started the upgrade process.
  • No cancellations are permitted for products provided with special offers by the GetVidya marketing team for various purposes, including but not limited to special occasions such as New Year, festivals, specific examinations, etc. These are limited validity offers, and therefore, cancellations are not possible.
  • If you believe the product you received does not match what was shown on the site or your expectations, please let our customer service team know within 24 hours of receiving the product. Our customer service team will review your complaint and make a fair decision.

Refund Policy

  • The refund applies to our products/services only until they are dispatched, or the login details for online access to test material are disclosed or dispatched to you.
  • Please ensure to provide your order number (which was sent to you via email after your order) and let us know the reason for your refund request. We value customer feedback and continuously use it to enhance our products and the quality of our Service.
  • All eligible refunds will be processed within 14 (fourteen) business days of receiving the cancellation request, and they will be issued using the same method as the original transaction.

Governing Law and Arbitration

These Terms and Conditions, as well as the subject matter and your respective rights under these Terms and Conditions, shall be governed by the laws of India. You agree that the courts of Mumbai will have exclusive jurisdiction over any disputes (contractual or non-contractual) concerning these terms.

Miscellaneous

These Terms and Conditions are the complete agreement between GetVidya and you regarding the subject matter. If any of the Terms and Conditions are deemed unenforceable by a court or tribunal of competent jurisdiction, those provisions will be limited or removed to the minimum extent necessary, while the rest of the Terms and Conditions will remain in full force and effect. A waiver by GetVidya or you of any provision of these Terms and Conditions or any breach will not waive that term or condition or any subsequent breach. GetVidya may assign its rights or obligations under these Terms and Conditions without condition. These Terms and Conditions will be binding and benefit GetVidya, you, respective successors, and permitted assigns.